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Wosler Privacy & Security Policy
Last Updated: May 1st, 2024


Wosler is committed to the protection of privacy and the security of personal information, including personal health information (“PHI”). This privacy & Security Policy outlines how we collect, use, disclose, and safeguard your personal and health information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant health information privacy laws in Canada.

We will only use your personal information in accordance with this policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes.


Collection of Personal Information
We collect personal information, including health information, only for purposes that are
clearly identified before or at the time of collection. This may include, but is not limited to, your name, address, email address, phone number, billing and account information, transaction history, health-related information, and any other identifier we may use to contact you (“personal information”).

Our website may include links to third-party websites, plug-ins or services. Clicking on those links may allow the third-party to collect or share data about you. If you follow a link to a third-party website, please note that these third-parties have their own privacy policies and we do not accept responsibility for these policies.

Purpose of Collecting Information
Your personal and health information is collected to:

  • Provide and manage our healthcare-related services

  • Communicate with you about your care, treatment, and available services

  • Process claims and fulfill healthcare service requirements

  • Conduct research, subject to obtaining your express consent, where required. 

  • Development of new services or products to enhance the quality of our services to you.

  • To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purposes for which you provided it. 

Your consent will be obtained before collecting, using, or disclosing your personal or health information, except where allowed or required by law. You may withdraw your consent at any time. To withdraw your consent, if applicable, contact us at Please note that if you withdraw your consent we may not be able to provide you with a particular service. We will explain the impact to you at the time to help you with your decision.

Disclosure of Information

We will not disclose your personal or health information to third parties without your express consent, except as necessary for providing healthcare services, billing, or as required by law.

Generally, we will only disclose personal information to such persons for which you provide your consent. Notwithstanding the foregoing


●  We may transfer your personal information to third-party service providers with whom we have a contractual agreement that includes appropriate privacy standards, where such third parties are assisting us with the services – such as physicians, nurse practitioners, pharmacists and service providers that provide telephone support or data storage or processing.

●  We may also send personal information outside of the country for the purposes set out above, including for process and storage by service providers in connection with such purposes. However, you should note that to the extent that any personal information is out of the country, it is subject to the laws of the country in which it is held and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country.

Retention of Information

We implement stringent security measures to protect your personal and health information against loss, theft, unauthorized access, disclosure, copying, use, or modification, with safeguards appropriate to the sensitivity of the information.

We implement stringent security measures to protect your personal and health information
against loss, theft, unauthorized access, disclosure, copying, use, or modification, with
safeguards appropriate to the sensitivity of the information.


We will keep the personal information that we collect either at our offices or our service provider’s data centres in Canada or outside of Canada, including but not limited to the United States.

Access to Your Information
You have the right to access and correct your personal and health information held by us. Requests for access or correction should be made to our Privacy Officer at

Changes to This Policy
We may update this privacy policy to reflect changes in our practices from time to time. You are advised to review this Privacy Policy periodically for any changes. Significant changes will be communicated to you and require your consent where necessary. We include the date this policy was last revised at the top of the page. You are responsible for ensuring we have an up-to-date active, and deliverable email address for you, and for periodically visiting our website and this privacy policy to check for any changes.

Contact Information
For inquiries or concerns about our privacy practices or your personal and health information, please contact us at:

Attn: Privacy Officer

260-8500 Blackfoot Trail, SE
Calgary, AB T2J 7E1
Phone: (403) 753-8001


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